LABOUR CONTROL
Challenge.
A leading Quick Service Restaurant (QSR) brand was facing escalating costs and inconsistent cleaning standards through the use of external overnight cleaning contractors. Additionally, opportunities to optimise labour hours for existing team members were being missed, impacting team engagement and operational flexibility.
What we did.
The business made a strategic decision to bring overnight cleaning in-house. This involved reallocating hours to existing team members and upskilling them to manage overnight cleaning tasks as part of their contracted hours or as additional shifts.
Outcome.
£100,000 Annual Cost Saving:
Eliminating the external cleaning contract delivered a significant reduction in operational costs without compromising quality.
Labour Hours Reallocated to Existing Team:
Provided additional hours to current employees, increasing job satisfaction and reducing reliance on agency or temporary staff.
Improved Cleaning Standards:
With direct control over cleaning practices, the brand restored consistency and elevated hygiene standards across all sites.
Enhanced Team Morale:
Team members appreciated the opportunity for additional hours and took greater pride in maintaining their own work environment.
MORE OF OUR WORK.
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DELIVERY EXPANSION
We boosted revenue for a popular casual dining business by 30% in 16 weeks and improved menu conversion by 5%.
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Cost Controls & Profit Maximisation
We helped integrate recipes into EPOS, identified bleeding, and provided action plan that drove COGS from 34% to 26%.
Read more about our story! -
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Health & Food Safety
We provided training, coaching, and auditing services to a casual dining establishment, elevating their FSA rating(2 to 5).
Read more about our story!
